Privacy Policy

Last Updated: October 1, 2026

Community Services of Northeast Texas, Inc. (“CSNT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how information may be collected, used, protected, and shared when you visit our website or communicate with us online.

Information We Collect

We may collect information that you voluntarily provide to us when you contact CSNT, submit a form, request information, communicate with our staff, or otherwise interact with our website.

This information may include:

  • Your name
  • Email address
  • Telephone number
  • Mailing or physical address
  • Information submitted through website forms
  • Documents, files, or other information you choose to provide
  • Other information necessary to respond to your request or provide services

Please only provide information that is necessary for the service, program, or request you are contacting us about.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, server, or analytics services. This information may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Pages viewed
  • Referring and exit pages
  • Date and time of visits
  • Interactions with links and website features

We may use this information to understand how visitors use our website, maintain website security, identify technical problems, and improve the accessibility and performance of our online services.

How We Use Your Information

CSNT may use information collected through the website to:

  • Respond to questions, requests, or inquiries
  • Provide information about CSNT programs and services
  • Process information submitted through online forms
  • Communicate with individuals who contact our organization
  • Provide and administer requested services
  • Maintain and improve our website
  • Protect the security and integrity of our website and systems
  • Comply with applicable legal, regulatory, contractual, or funding requirements

How We Share Information

CSNT does not sell or rent personal information collected through this website.

Information may be shared with CSNT employees, contractors, service providers, government agencies, funding organizations, or other parties when reasonably necessary to provide a requested service, administer a program, operate the website, comply with applicable requirements, or fulfill the purpose for which the information was provided.

We may also disclose information when required by law, court order, legal process, audit requirement, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of CSNT, our employees, our clients, or others.

Children and Family Information

CSNT provides programs and services that may involve children and families, including Head Start and Early Head Start services. Information associated with these programs may be subject to additional confidentiality, recordkeeping, and privacy requirements.

CSNT maintains procedures designed to protect confidential records and information relating to the children and families we serve. Questions concerning a child’s program records should be directed to the appropriate CSNT program or office.

Cookies and Analytics

Our website and the services used to operate it may use cookies or similar technologies to support website functionality, understand website traffic, and improve the user experience.

Analytics information may include information about the pages you visit, your browser or device, how you reached the website, and how you interact with website content. Analytics information may be reviewed in aggregate to help us understand website usage and improve our online services.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Data Security

CSNT takes reasonable administrative, technical, and organizational precautions designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

When information is transmitted through secure portions of our website, encryption and other security measures may be used to help protect that information during transmission.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting personal or sensitive information online.

Your Choices and Access to Your Information

You may contact CSNT regarding personal information you have provided to us. Depending on the nature of the information and any applicable legal, program, record-retention, or funding requirements, you may request to:

  • Ask what personal information we have about you
  • Correct inaccurate information
  • Request deletion of information where appropriate
  • Express a concern about how your information is being used
  • Ask questions about our privacy practices

To make a privacy-related request, contact us at webmaster@csntexas.org or call 903-756-5596.

Third-Party Websites

Our website may contain links to websites operated by government agencies, community organizations, service providers, or other third parties. CSNT does not control the privacy practices or content of third-party websites.

When you leave our website, we encourage you to review the privacy policy of the website you are visiting before providing personal information.

Program Applications and External Services

Some CSNT programs, applications, forms, resources, or services may direct users to external websites or systems operated by third parties or government agencies. Information submitted directly to those services may be governed by the privacy policies and terms of those organizations rather than this Privacy Policy.

Changes to This Privacy Policy

CSNT may update this Privacy Policy periodically to reflect changes to our website, programs, services, technology, or applicable requirements. When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information submitted through our website, please contact:

Community Services of Northeast Texas, Inc.
115 S Kaufman
Linden, TX 75563
Mailing Address: P.O. Box 427, Linden, TX 75563
Phone: 903-756-5596
Website: www.csntexas.org
Contact CSNT